Quick answers below — and a real person at the bottom.
Free sites stay online for 7 days from the last time you published. Publishing an update resets that clock (up to 3 times). A one-time $9 keeps a site online for as long as tīlen operates — no subscription, ever.
That one site stays published permanently, its link never breaks, and you can edit it any time from any device. One payment per site, never again. And if tīlen ever shuts down, you'll get at least 12 months' notice and a downloadable copy of your site — that's a promise, in writing, in our terms.
Yes — within 14 days of payment, no questions asked. Just write to us below or email admin@tilen.app. A refunded site goes back to being temporary, so you have a week to save anything you need.
Only people who have the link. Sites live at private, unlisted links, and we tell search engines to stay out. Remember that anyone you send the link to can pass it along — share accordingly.
Yes, if you have a free account. Sign in on any device and your trips are waiting under Manage sites. Without an account, your work lives only in the browser where you made it — which is why signing in (just an email link, no password) is worth it.
It shouldn't! Occasionally a page needs a fresh look: reload your Manage sites page. If the countdown is still there a few minutes after payment, write to us below and we'll fix it fast.
From Manage sites: "Stop sharing" hides the link but keeps everything (you can share again later), and "Delete" removes the site and its photos from our servers permanently.
Goes straight to a real person. Prefer your own email app? admin@tilen.app
Got it — thank you. A real person reads every message.